Operations

Operations articles

Running an agent against real traffic and a real bill. What to trace, what to alert on, how to keep cost and latency inside a budget somebody agreed to, and the operational habits that separate an agent still running next quarter from one that quietly got switched off.

All Fundamentals Building Architecture Operations Go-to-Market Monetization

Who to Hire First for an Agent ProductWhat an agent engineer actually does day to day, when a domain expert beats another engineer, and which roles can wait longer than you think.4 min
Distribute and Maintain Skills Across a TeamGetting a skill onto one machine is easy. Keeping a team on the same version, and knowing when one has gone stale, is the actual work.4 min
Set Up the Business: Entity, Contracts, Invoicing, InsuranceThe commercial and legal groundwork to have in place before your first invoice, not after your first dispute.3 min
Support, Onboarding & RetentionKeep customers successful after the sale so churn does not kill your business.3 min