Accounts Receivable Collections Agent

Problem

Overdue invoices get chased by whoever has time, in whatever tone they feel like, and only when someone remembers. Meanwhile the ledger and the bank statement disagree, so part of the chasing goes to customers who already paid - which is the fastest way to lose one.

Solution

An agent that reconciles payments against invoices first, then works only the genuinely unpaid balances: escalating tone on a schedule you set, routing disputes to a person, and stopping the moment money lands.

Tech stack

Required integrations

• Accounting or ERP ledger
• Bank feed or payment processor
• Shared inbox for replies
• CRM for account ownership

Key features

• Payment-to-invoice reconciliation before any chase goes out
• Escalating dunning sequences per segment
• Reply classification into promise-to-pay, dispute, and already-paid
• Payment link that handles partial payment without breaking reconciliation
• Collector worklist ranked by recoverable amount