Access Request and Offboarding Agent

Problem

Access requests arrive in tickets and Slack, get approved by whoever answers, and are granted by copying someone else's permissions - which is how everyone ends up with more access than the job needs. Offboarding is worse: the accounts nobody remembered stay live, and the auditor finds them first.

Solution

An agent that maps each request to a defined role rather than to a colleague's account, routes it to the approver the policy names, provisions it, and runs the leaver checklist to completion with evidence attached.

Tech stack

Required integrations

• Identity provider and SSO
• HRIS as the joiner and leaver signal
• Ticketing system
• SaaS apps with SCIM or admin APIs

Key features

• Role-based entitlement templates instead of copied access
• Approval routing per the written access policy
• Same-day revocation triggered from HRIS
• Standing access review packs
• Evidence trail mapped to the control being tested